Yes it certainly is. Each panel type typically gets a 25 year performance warranty and at least a 10 year manufacturing warranty, depending on the panel chosen. Jinko panels offer a 10 year manufacturing warranty, QCells panels 12 years, and SunPower panels offer a 25 year manufacturing warranty (parts and labour).

Check out your panel and inverter warranty sheets for more details!

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The short answer is yes, your solar system will be covered by your home and contents insurance however your premium might increase.  It is recommended that you contact your insurer and discuss the impact of your solar system on your home and contents insurance with them.  Note some insurance companies can provide additional insurance cover if your solar PV system is damaged or malfunctions in some way. 

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Need help setting up WiFi for your Fronius GEN24 Inverter to your Fronius Solar.web monitoring? This method is if you don't have a WPS button on your modem. The WPS method is faster (if available) and we have a separate page for that.

Have you recently changed your WiFi network's password, WiFi modem, internet service provider or shifted to NBN? If so, you will need to update your WiFi password settings otherwise you will not be able to view your Fronius solar PV system online in the Fronius Solar.web monitoring portal and might recieve an email to your registered Fronius Solar.web accounts reportin fault 996 - communicatoin error between inverter and Solar.web.

Below are steps for how to set up / change your WiFi details.

Step 1 - Activate WiFi Access Point on the Fronius GEN24

• Go the Fronius GEN24 Inverter and place your finger over the Optical Button where it shows the Finger icon - only briefly tap your finger ONCE before removing it.
• Just to the right you'll see a blue flashing light - this indicates the WiFi Access Point has been initiated

Step 2 - Connect Fronius GEN24 to your Smart Device (e.g. Tablet / Phone)

• Go to your Smart Device (e.g. Tablet / Phone) - click WiFi and look up and select the Fronius WiFi Access Point - this will look something like "FRONIUS_XXXXXXXX" (the Serial Number of the Inverter) so you can connect to the inverter
• Enter the Password: 12345678 and now your Smart Device should be connected to the Fronius inverter

Step 3 - Connect Fronius GEN24 Inverter to your Home WiFi Network

• Open up a webpage on your browser and enter the IP address: 192.168.250.181
• Now the Fronius GEN24 inverter page should show up showing your Production and Consumption bubbles.
• Click the Top Right corner of the screen which shows the three lines, otherwise known as the 'Hamburger' icon
• Now select, "Communications"
• Log-in as "Customer" User and enter your Password and click "Login". The screen should revert back to the Production and Consumption bubbles
• Click the three lines in the top right corner again, the 'Hamburger' icon and click "NETWORK"
• Now scroll down to Wifi, click your WiFi Network
• Enter your WiFi Home Network Password and press DONE

Step 4 - Check that the settings are saved

• Go back to solarweb.com to your Fronius PV system and you should see that your monitoring is back up and running

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Generally, most mechanical defects will be covered during the warranty period, as long as they are deemed a manufacturing fault. Most suppliers also guarantee 80% power production for the first 25 years of your solar power system’s life.

It is important to understand that warranty terms and conditions vary from supplier to supplier.

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Need help setting up WiFi for your Fronius GEN24 Inverter to your Fronius Solar.web monitoring? This method is if you have a WPS button on your modem. The WPS method is the fastest, we have a separate FAQ page to re-connect your WiFi if you don't have a WPS button in a separate FAQ explainer.

Have you recently changed your WiFi network's password, WiFi modem, internet service provider or shifted to NBN?

If so, you will need to update your WiFi password settings otherwise you will not be able to view your Fronius solar PV system online in the Fronius Solar.web monitoring portal and might recieve an email to your registered Fronius Solar.web accounts reporting fault 996 - communication error between inverter and Solar.web.

Below are steps for how to set up / change your WiFi details.

Step 1 - Activate WPS on your Modem/Router

• Go to your Modem/Router and locate the WPS button which is typically on the back of the modem/router
• Click and hold the "WPS" button for approximately 3 seconds

Step 2 - Activate WPS on the Fronius GEN24 Inverter

• Go to the Fronius GEN24 Inverter, if the WiFi is not connected, you should see solid Red, objective is get this solid Blue.
• Once in front of the inverter you'll see a Finger icon in the middle which is an Optical Sensor. Place your finger over the Optical Sensor and give two slow taps over the Optical Sensor (not too quickly). Place over and remove (first time), place over and remove (second time). If done correctly the WiFi indicator will start flashing GREEN which indicates the Inverter is trying to connect to your WiFi internet
• Wait up to 30 seconds, it will turn solid Red for a few seconds and then it will turn solid Blue. Once solid Blue, your inverter should be connected to the internet

Step 3 - Check your Solar.web monitoring account to confirm monitoring is working

• Go back to solarweb.com to your Fronius PV system and you should see that your monitoring is back up and running

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How does an solar panel ground fault, insulation fault occur and how do you resolve it?

Where there is a lot of moisture in the area (typically humid conditions or a rainy day), this is when you would notice an isolation fault. Identifying when a fault occurs is only possible when the isolation error presents. Typically you will notice the isolation fault in the morning which sometimes disappears as soon as the moisture resolves (can be a few minutes, few hours). In some cases, it is difficult to identify what has caused the isolation fault. Typically it is due to either poor quality panels or a poor quality solar PV rooftop installation.

This means the solar inverter error isn’t actually broken, or usually, it isn’t the solar inverter failing.

How does an isolation fault occur?

If the shielding on the wiring is damaged during fitting, a short circuit may occur in the DC area of the solar PV system. This is what we call an isolation fault. Besides a problem with the cable shielding, an isolation fault could also be caused by moisture or a bad connection in the solar panel’s junction box. 

The error message that appears on the inverter screen is “isolation error” or “isolation fault”. For safety reasons, as long as this fault exists, the inverter will not convert any power as there may be life-threatening current on the conductive parts of the system.

How to resolve if it continues to repeat?

A licensed electrician is required to check the system to try and find the cause of the fault. If the fault can't be located (e.g. multiple sources), then new solar PV panel system and installation is most likely the ultimate solution.

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Your SolarEdge inverter may have disconnected from the internet - for example a change in the modem/router, change in ISP provider, etc.

To update the Wi-Fi settings on your SolarEdge inverter - follow these steps:

1. Download the 'MySolarEdge' app > Android and Apple iPhone
2. Log-in with your username and password
3. Select 'Inverter communication'.
4. Select 'Configure'.
5. Select 'Connect with WPS' or choose your home network from the available networks.
6. Type your password, then select 'Join'.

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For your Fronius SnapINverter (Fronius Primo / Symo) - here we recommend having the most up to date firmware so you get the best out of your rooftop solar PV system with your Fronius SnapINverter.

We recommend setting up regular Calendar reminders to review the current system firmware settings - a recommended interval for checking is annually every 12 months.

IMPORTANT: Ensure the Datamanger is updated BEFORE the Firmware is updated. Detail below:

1. Log into Fronius Solar.web (www.solarweb.com)

2. Select your solar PV system

3. Click on the Settings tab

4. Click on the Components tab

5. Begin the update process for the Fronius Datamanager. Select the Data Source and click UPDATE (Important! Wait until this is complete before proceeding to the next step)

6. Updating the Fronius SnapINverter firmware by selecting the Inverter and click UPDATE (Note this process can take up to 20-60 minutes for this process to complete.)

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When installed with PV, Powerwall is designed to charge from solar energy. If your solar system is not yet operational, Powerwall will not be able to charge. If your solar system is operational and you are in Self-powered Mode, Powerwall will charge with any excess solar that your home doesn't immediately use. Smaller solar systems sometimes do not produce more than your home is currently using. You can increase the backup reserve or switch to Backup-only, which will prioritize charging Powerwall with any solar production.

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Power flow on the monitoring Tesla mobile app shows the instantaneous flow of power of your home energy system. On a typical day a combination of solar, grid, and Powerwall may be powering your home. Solar energy may flow to the grid when your home does not need it and Powerwall is full. When charging your Powerwall to its backup reserve level or in Backup-only mode, solar power will flow directly from solar to Powerwall while grid energy is drawn for the home.

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