If your house is single phase power, the amount of rooftop solar PV that you can install will depend  on your electricity network provider, as each electricity network provider has different rules.

In almost all instances, you can install more inverter capacity than what the electricity network provider says, so long as you grid export limit your solar PV system.  Note:  Not all inverters have grid export limit capability. 

Below is a table showing the allowed capacity (inverter capacity and your grid export limit), for each of the electricity network providers for single phase households:

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Solar rebates come in three forms:

1. Federal rebates:  i.e. Small-scale Technology Certificates (STC) which are available in all states. 
    
2. State based rebates:  Available in some states from time to time and may be means tested (you can email info@pure-electric.com.au for more details).
    
3. Feed in tariffs:  Different tariffs are offered by different retailers. 

Small-Scale Technology Certificate (STC) rebate

Currently, all solar systems are eligible for an STC rebate which is calculated using four factors.

Factor 1: The total size of your system in kW

i.e. you have a 10 kW of panels and an 8.2 kW inverter your system size is considered 10 kW

Factor 2:  The Zone you are in

Australia is divided into four solar zones. 

To find out which zone your postcode is in click this link. 

Factor 3: The STC multiplier based on the year in which you install your solar system

The STC multiplier is a factor worked out based on what year you install your solar system and is as follows:

Factor 4: The price of STCs

STCs can be priced through the Government's STC clearing house or on the open market at places like Green Energy Markets. 

As an example say that you are installing 10 kW of panels, in Zone 1 in 2020 and the current price of an STC is $35 your STC rebate would then be:

STC rebate =  10 x 1.622 x 11 x 35 = $6,244.70

This would appear as a $6,244.70 discount off the total cost of your solar system. 

State specific rebates and Feed in Tariffs (FiT)

If you want to find out the currently available up-front rebates or Feed in Tarrifs (i.e. the amount you are paid for feeding power back into the grid) you can always email us at info@pure-electric.com.au for more details.

The following is a list of state government entities that manage state based solar incentive schemes: 

• VIC - See the following website: https://www.solar.vic.gov.au
   
• SA -  See the following website: https://www.sa.gov.au/topics/energy-and-environment/energy-efficient-home-design/solar-photovoltaic-systems
   
• WA -  See the following website: https://www.energy.gov.au/rebates/electricity-feed-tariff-wa
   
• QLD - See the following website:  https://www.qld.gov.au/housing/buying-owning-home/energy-water-home/solar
   
• ACT - See the following website:  https://www.actsmart.act.gov.au/energy-saving/rebatessubsidies
   
• NSW - See the following website: https://energysaver.nsw.gov.au/households/solar-and-battery-power

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Need help setting up WiFi for your Fronius SnapINverter (Fronius Primo / Fronius Symo) to your Fronius Solar.web monitoring?

Have you recently changed your WiFi network's password, WiFi modem, internet service provider or shifted to NBN? If so, you will need to update your WiFi password settings otherwise you will not be able to view your Fronius solar PV system online in the Fronius Solar.web monitoring portal and might recieve an email to your registered Fronius Solar.web accounts reporting fault 996 - communicatoin error between inverter and Solar.web.

Below are steps for how to set up / change your WiFi details.

Step 1 - Activate WiFi Access Point

• Go the Fronius SnapINverter front screen, scroll until you see the "SETUP" sub menu - this will look like a spanner and a screwdriver and press ENTER (fourth button on the right)
• Scroll down to the second menu option, "WiFi Access Point", press ENTER (fourth button on the right)

Step 2 - Connect Fronius SnapINverter to your Smart Device (e.g. Tablet / Phone)

• Go to your Smart Device (e.g. Tablet / Phone) - click WiFi and look up and select the Fronius WiFi Access Point - this will look something like "FRONIUS_240.XXXX" so you can connect to the inverter
• Enter the Password: 12345678 and now your Smart Device should be connected to the Fronius inverter

Step 3 - Connect Fronius SnapINverter to your Home WiFi Network

• Open up a webpage on your browser and enter the IP address: 192.168.250.181
• Click the 'Settings' cog
• Now the Fronius inverter page should show up. On the left hand side of the page you'll see various tabs. To change the WiFi settings go to the NETWORK tab.
• Go to WLAN Settings, select your WiFi network and click SET
• Enter your WiFi Home Network Password and press SAVE
• On the button below the list of WiFi Networks - Press CONFIGURE WLAN IP and check that it is set to Dynamic. If so Press Ok
• At the top press the TICK Button to Save

Step 4 - Check that the settings are saved

• Activate the WiFi Access Point and connect your inverter to the Smart Device (as per steps aboe)
• When you see the Fronius inverter settings screen - click "SYSTEM INFORMATION"
• Look for LED states and check that the  Globe symbol is GREEN

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Yes it certainly is. Each panel type typically gets a 25 year performance warranty and at least a 10 year manufacturing warranty, depending on the panel chosen. Jinko panels offer a 10 year manufacturing warranty, QCells panels 12 years, and SunPower panels offer a 25 year manufacturing warranty (parts and labour).

Check out your panel and inverter warranty sheets for more details!

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The short answer is yes, your solar system will be covered by your home and contents insurance however your premium might increase.  It is recommended that you contact your insurer and discuss the impact of your solar system on your home and contents insurance with them.  Note some insurance companies can provide additional insurance cover if your solar PV system is damaged or malfunctions in some way. 

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Need help setting up WiFi for your Fronius GEN24 Inverter to your Fronius Solar.web monitoring? This method is if you don't have a WPS button on your modem. The WPS method is faster (if available) and we have a separate page for that.

Have you recently changed your WiFi network's password, WiFi modem, internet service provider or shifted to NBN? If so, you will need to update your WiFi password settings otherwise you will not be able to view your Fronius solar PV system online in the Fronius Solar.web monitoring portal and might recieve an email to your registered Fronius Solar.web accounts reportin fault 996 - communicatoin error between inverter and Solar.web.

Below are steps for how to set up / change your WiFi details.

Step 1 - Activate WiFi Access Point on the Fronius GEN24

• Go the Fronius GEN24 Inverter and place your finger over the Optical Button where it shows the Finger icon - only briefly tap your finger ONCE before removing it.
• Just to the right you'll see a blue flashing light - this indicates the WiFi Access Point has been initiated

Step 2 - Connect Fronius GEN24 to your Smart Device (e.g. Tablet / Phone)

• Go to your Smart Device (e.g. Tablet / Phone) - click WiFi and look up and select the Fronius WiFi Access Point - this will look something like "FRONIUS_XXXXXXXX" (the Serial Number of the Inverter) so you can connect to the inverter
• Enter the Password: 12345678 and now your Smart Device should be connected to the Fronius inverter

Step 3 - Connect Fronius GEN24 Inverter to your Home WiFi Network

• Open up a webpage on your browser and enter the IP address: 192.168.250.181
• Now the Fronius GEN24 inverter page should show up showing your Production and Consumption bubbles.
• Click the Top Right corner of the screen which shows the three lines, otherwise known as the 'Hamburger' icon
• Now select, "Communications"
• Log-in as "Customer" User and enter your Password and click "Login". The screen should revert back to the Production and Consumption bubbles
• Click the three lines in the top right corner again, the 'Hamburger' icon and click "NETWORK"
• Now scroll down to Wifi, click your WiFi Network
• Enter your WiFi Home Network Password and press DONE

Step 4 - Check that the settings are saved

• Go back to solarweb.com to your Fronius PV system and you should see that your monitoring is back up and running

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When your Fronius GEN24 inverter has been installed, you'll have a customer password provided at install. Sometimes if there is an issue or you have forgotten the password provided, you might need to re-set it. That's ok and this guide will help you re-set your Customer password.

If you've forgotten the password for the local user interface of the inverter, click on "Forgot password?" to generate a PIN for the relevant user role ("Customer" or "Technician"). This PIN can be used to create a recovery key, allowing you to reset the respective password.

To reset the "Customer" password for a GEN24 inverter, log in to your system on Fronius Solar.web using the generated PIN. Navigate to "Settings" --> "Components," and click on "Actions" for the data source linked to the inverter. Use the "Reset Customer Password" function to generate a recovery key for your new "Customer" password. Please note that only the owner of the Solar.web system can access the "Reset Customer Password" function.

If you don’t see this function, it indicates that you are not set as the system owner. In this case, please contact your system installer. The "Technician" password can only be reset through a recovery key created by Fronius Tech Support.

Resetting the "Technician" password is restricted to trained specialist personnel (electrician, system installer, or Fronius System Partner). To reset the "Technician" password, contact your system installer.

Please note that the recovery key is only valid while the corresponding PIN is displayed on the inverter's user interface after clicking "Forgot password?". If the inverter is restarted or if the recovery key is entered incorrectly five times, a new PIN will be generated. In such cases, a new recovery key must also be created.

Here's a quick How-to video to Reset GEN24/Tauro Customer Password via Solar.web

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Generally, most mechanical defects will be covered during the warranty period, as long as they are deemed a manufacturing fault. Most suppliers also guarantee 80% power production for the first 25 years of your solar power system’s life.

It is important to understand that warranty terms and conditions vary from supplier to supplier.

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Need help setting up WiFi for your Fronius GEN24 Inverter to your Fronius Solar.web monitoring? This method is if you have a WPS button on your modem. The WPS method is the fastest, we have a separate FAQ page to re-connect your WiFi if you don't have a WPS button in a separate FAQ explainer.

Have you recently changed your WiFi network's password, WiFi modem, internet service provider or shifted to NBN?

If so, you will need to update your WiFi password settings otherwise you will not be able to view your Fronius solar PV system online in the Fronius Solar.web monitoring portal and might recieve an email to your registered Fronius Solar.web accounts reporting fault 996 - communication error between inverter and Solar.web.

Below are steps for how to set up / change your WiFi details.

Step 1 - Activate WPS on your Modem/Router

• Go to your Modem/Router and locate the WPS button which is typically on the back of the modem/router
• Click and hold the "WPS" button for approximately 3 seconds

Step 2 - Activate WPS on the Fronius GEN24 Inverter

• Go to the Fronius GEN24 Inverter, if the WiFi is not connected, you should see solid Red, objective is get this solid Blue.
• Once in front of the inverter you'll see a Finger icon in the middle which is an Optical Sensor. Place your finger over the Optical Sensor and give two slow taps over the Optical Sensor (not too quickly). Place over and remove (first time), place over and remove (second time). If done correctly the WiFi indicator will start flashing GREEN which indicates the Inverter is trying to connect to your WiFi internet
• Wait up to 30 seconds, it will turn solid Red for a few seconds and then it will turn solid Blue. Once solid Blue, your inverter should be connected to the internet

Step 3 - Check your Solar.web monitoring account to confirm monitoring is working

• Go back to solarweb.com to your Fronius PV system and you should see that your monitoring is back up and running

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How does an solar panel ground fault, insulation fault occur and how do you resolve it?

Where there is a lot of moisture in the area (typically humid conditions or a rainy day), this is when you would notice an isolation fault. Identifying when a fault occurs is only possible when the isolation error presents. Typically you will notice the isolation fault in the morning which sometimes disappears as soon as the moisture resolves (can be a few minutes, few hours). In some cases, it is difficult to identify what has caused the isolation fault. Typically it is due to either poor quality panels or a poor quality solar PV rooftop installation.

This means the solar inverter error isn’t actually broken, or usually, it isn’t the solar inverter failing.

How does an isolation fault occur?

If the shielding on the wiring is damaged during fitting, a short circuit may occur in the DC area of the solar PV system. This is what we call an isolation fault. Besides a problem with the cable shielding, an isolation fault could also be caused by moisture or a bad connection in the solar panel’s junction box. 

The error message that appears on the inverter screen is “isolation error” or “isolation fault”. For safety reasons, as long as this fault exists, the inverter will not convert any power as there may be life-threatening current on the conductive parts of the system.

How to resolve if it continues to repeat?

A licensed electrician is required to check the system to try and find the cause of the fault. If the fault can't be located (e.g. multiple sources), then new solar PV panel system and installation is most likely the ultimate solution.

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