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1300 86 78 73
Nam Truong
Bought a Sanden Water pump from Pure Electric in mid 2020. Incredibly happy with both the product and service provided by Matt! Also the price was the best I could find after contacting a few suppliers. These guys are definitely the way to go! The hot water heat pump has saved by hundreds off my electricity bill each month!
Abbey
Just installed Sanden Heat Pump Hot Water Service. Excellent, efficient and well organised company . Research on line and conversations firmed my opinion that their product was the best on the market. Congratulations Paul and Matthew. From my experience Pure Energy is an excellent company providing a quality product at a fair price.
Richard C
"Our Sanden Heat Pump had started to rattle. Paul talked me through various tests (and also how to reset the clock and block out timer) and the rattle has gone- hopefully for ever. He was very helpful."LifeV
I bought a Sanden heat pump from them last year and got great help and advice from Matthew and Paul before purchase and after.Russell
We did some research on what would be the be the best type of HWS for our household. The Sanden heat pump runs very economically and always delivers hot water. It is a big improvement on the instantaneous gas system we used in our previous house.Viresh Ratnayeke
"Paul gave quick, useful and knowledgable advice."Mark Williams
"Clear advice and great service. Cheers"Helen Matthies
"Fantastic service!"Edward - South Yarra
"Very Happy with my solar and Sanden Heat pump installation, which is saving me significantly each month. Price was fantastic and service extremely efficient. Thank you to the team."Nick
Easy single-day installation of Sanden Heat Pump hot water system supplied at a competitive price. Programming query promptly answered. Good communication for install and billing. The unit is super-quiet. Ultra low flow shower head thrown-in and providing divine showing experience. Highly recommended!Sharon & Clude Tucker
Very straight forward process. Ordered & paid for system. Delivered in a couple of Days. When ready to connect & Install contacted supplier .Accredited Plumber arranged with 3 - 4 days he came & Connected & system working in 2 1/2 hoursDaryl
I had issue with a product someone else provided and these guys helped to solve a problem , genuine help without feeling like a hassle at all even followed up to make sure it workedLee Cooper
"Very knowledgeable, quick and efficient.....just like their products."Matthew
We were in a bind after an electrical storm hit requiring phone assistance. The technician I spoke with was courteous, quick to the punch and he knew his equipment like the back of his hand. The experience was an absolute pleasure.Tom R
Very knowledgeable team, great communication. Highly recommend them for managing a solar system install. We will definitely utilize their services for future additions and upgrades to our system. The system was installed through Solargain and the team service was also 5 star.Andre Rabe
"Matthew from Pure Electric was helpful with all my enquiries about the heat pump system. Once I had decided on the purchase, installation was arranged within two days. The installers were professional and did a fantastic job, removing the old HWS and cleaning up when the job was finished. Thanks for a hassle free purchase and installation."David S.
Local plumbers had no problems. Service from Paul's end fantastic, always gives time to answer any queries. So far robust, efficient, high quality. Was recc by industry person. Good to know parts & backup service is there.customer
"Good communications and a nice clean install of our (aircon) system. We will definitely look to Pure for future business (heat pump hot water most likely)."Dis-satified
Matthew from Pure Electric was helpful with all my enquiries about the heat pump system. Once I had decided on the purchase, installation was arranged within two days. The installers were professional and did a fantastic job, removing the old HWS and cleaning up when the job was finished. Thanks for a hassle free purchase and installation.Paul Magarey
"Great product, and great service. Good advice and great ability to negotiate to get what I wanted."Dan G.
I purchased a Methven Satinjet Low Flow showerhead and these guys are basically the only place to get them for some reason. Even Methven themselves said that they didn't have any of the 5L/min models anymore. Yes that's right - 5L/min! Pure Electric were fast and friendly with great comms. Highly recommended supplier and product.John K.
These guys know their stuff, and they know how to differentiate between excellent products and unreliable poor quality products. Highly recommended, these guys are the business.Bozwell
"The people I dealt with were knowledgeable and took my circumstances into consideration, providing me with a range of options."Melbourne
I've had a few systems installed from Pure Electric and always found the advice well explained, and the service quick and friendly. I've also appreciated Matthew's help when I've had problems with other products not purchased through them. I've recommended them to several friends and they've all had similar experiences.Craig
"I Highly recommend Pure Electric, Matthew was very attentive to our requirements and answered all of our questions while helping us refine the final solution. Very happy with the level of expertise and service. Overall very happy with the entire process."Amanda
From initial contact, to providing quotes on several install options for me to choose from, to installation and post install contact, I highly recommend Pure Electric, Matthew and the team.Ryan Pratt
Fantastic end to end experience with Paul, Matt and Vu from Pure Electric. I had a US7 installed and I’m really happy with the result. If you are interested in a Daikin US7 or other home efficiency related products, I can highly recommend this team.Jacqui Ryan
The user didn't write a review, and has left just a rating.Natalie Novatsis
I can't fault the service provided by Pure Electric for organising our new Sanden heat pump hot water system. Paul was knowledgeable, patient and attentive. The whole process from quote to install was seamless and Paul has even followed up since to see how everything is going.Don McIntosh
Got this done over three years ago and everything is still running perfectly. Pure Electric staff were extremely knowledgeable and patient in answering my questions.Jennifer Hill
Excellent service. Very happy with our Sanden heat pump. Smooth installation process.Steven Shadow
Very helpful and patient. I'm so glad to have paid my last gas bill.LINDY BURR
Excellent customer service and great products. We got the sanden heat pump hot water service :-)
Latest News
If you are experiencing a leak from your hot water system, you should get that actioned as soon as possible. Even a small dripping leak could result in an unwanted gushing event! The best replacement for an old hot water system is a new super efficient and super quiet Sanden Eco Heat Pump hot water system. Save on your bills and emissions.
If you can't wait until the next morning for your super…
As the saying goes, "if you can't stand the heat get out of the kitchen". A slight modification to that saying is relevant to cooking in summer, "if you can't stand the heat in the kitchen, get the kitchen out of the house".
The Achilles heel of an air sealed efficient home is that you still have to eat in summer, and that often means cooking up your summer meals inside. A reasonable cook…
This question is a little bit like 'how long is a piece of string'; however it is useful to know something about the expected service life of a heat pump and what affects it. Note this is not a guarantee of how long your heat pump WILL last it is an examination of the available information on how long heat pumps tend to last as a group.
Some typical heat pump appliances and how long they last…
A backyard pool is a major drawcard in summer, your house will certainly be popular amongst your friends and neighbours as things heat up, but what will probably not be popular with you is paying for pool operation and maintenance costs, especially energy costs. In this article we are going to break down just how much energy a pool can use and how to have a pool and not feel like you are…
Due to the horrendous bushfires still burning in Australia at the moment you might notice a drop in your solar production on the order of 20-30%, this is due to the bushfire smoke in the air but it also might be due to the ash being deposited on your panels. The way to tell if you have significant ash on your panels is to check your production on a relatively clear day, if production is still…
About us
We're in the business of reducing your grid energy consumption to zero and below. That means helping you with a serious energy efficiency upgrade combined with solar. Our target is to turn households around to export more energy than they import each year. An important part of this is getting off gas. We supply the best heatpumps, best solar and best know how and we're ready to work with you now to achieve pure electric energy freedom.
Our expert team is lead by veteran renewable energy engineers who will expertly size your hot water, cooling, heating, solar generation, battery storage and/or off grid requirements. We're ready to guide you on your way to no energy bills and pure electric freedom.
Resources
Daikin US7 Heating and Cooling
Sanden Eco Hot Water Heat Pump
Methven Kiri Satinjet Low Flow Showerhead
Rooftop Solar PV
Off Grid Energy
Daikin Nexura
Battery Storage
Daikin Alira
Nam Truong
Bought a Sanden Water pump from Pure Electric in mid 2020. Incredibly happy with both the product and service provided by Matt! Also the price was the best I could find after contacting a few suppliers. These guys are definitely the way to go! The hot water heat pump has saved by hundreds off my electricity bill each month!
Abbey
Just installed Sanden Heat Pump Hot Water Service. Excellent, efficient and well organised company . Research on line and conversations firmed my opinion that their product was the best on the market. Congratulations Paul and Matthew. From my experience Pure Energy is an excellent company providing a quality product at a fair price.
Richard C
"Our Sanden Heat Pump had started to rattle. Paul talked me through various tests (and also how to reset the clock and block out timer) and the rattle has gone- hopefully for ever. He was very helpful."
Russell
We did some research on what would be the be the best type of HWS for our household. The Sanden heat pump runs very economically and always delivers hot water. It is a big improvement on the instantaneous gas system we used in our previous house.
Nick
Easy single-day installation of Sanden Heat Pump hot water system supplied at a competitive price. Programming query promptly answered. Good communication for install and billing. The unit is super-quiet. Ultra low flow shower head thrown-in and providing divine showing experience. Highly recommended!
Sharon & Clude Tucker
Very straight forward process. Ordered & paid for system. Delivered in a couple of Days. When ready to connect & Install contacted supplier .Accredited Plumber arranged with 3 - 4 days he came & Connected & system working in 2 1/2 hours
Matthew
We were in a bind after an electrical storm hit requiring phone assistance. The technician I spoke with was courteous, quick to the punch and he knew his equipment like the back of his hand. The experience was an absolute pleasure.
Tom R
Very knowledgeable team, great communication. Highly recommend them for managing a solar system install. We will definitely utilize their services for future additions and upgrades to our system. The system was installed through Solargain and the team service was also 5 star.
Andre Rabe
"Matthew from Pure Electric was helpful with all my enquiries about the heat pump system. Once I had decided on the purchase, installation was arranged within two days. The installers were professional and did a fantastic job, removing the old HWS and cleaning up when the job was finished. Thanks for a hassle free purchase and installation."
David S.
Local plumbers had no problems. Service from Paul's end fantastic, always gives time to answer any queries. So far robust, efficient, high quality. Was recc by industry person. Good to know parts & backup service is there.
Dis-satified
Matthew from Pure Electric was helpful with all my enquiries about the heat pump system. Once I had decided on the purchase, installation was arranged within two days. The installers were professional and did a fantastic job, removing the old HWS and cleaning up when the job was finished. Thanks for a hassle free purchase and installation.
Dan G.
I purchased a Methven Satinjet Low Flow showerhead and these guys are basically the only place to get them for some reason. Even Methven themselves said that they didn't have any of the 5L/min models anymore. Yes that's right - 5L/min! Pure Electric were fast and friendly with great comms. Highly recommended supplier and product.
Melbourne
I've had a few systems installed from Pure Electric and always found the advice well explained, and the service quick and friendly. I've also appreciated Matthew's help when I've had problems with other products not purchased through them. I've recommended them to several friends and they've all had similar experiences.
Craig
"I Highly recommend Pure Electric, Matthew was very attentive to our requirements and answered all of our questions while helping us refine the final solution. Very happy with the level of expertise and service. Overall very happy with the entire process."
Ryan Pratt
Fantastic end to end experience with Paul, Matt and Vu from Pure Electric. I had a US7 installed and I’m really happy with the result. If you are interested in a Daikin US7 or other home efficiency related products, I can highly recommend this team.
Natalie Novatsis
I can't fault the service provided by Pure Electric for organising our new Sanden heat pump hot water system. Paul was knowledgeable, patient and attentive. The whole process from quote to install was seamless and Paul has even followed up since to see how everything is going.
Thess Reeders
Excellent service and advice .. and they listen! A quality install as well. I am super happy with my Daikin US7s. I have a 60 sq m (approx.) living space with a high cathedral ceiling. The 3.5 Kw unit effectively heats this area.
Pure Electric - The power to be free partners with Australians who want to upgrade to an all electric lifestyle free of fossil fuels. Contact us for a total home conversion.
Information
PURE ELECTRIC
- ABN: 67 603 174 661
- e: info@pure-electric.com.au
- p: 1300 TO PURE (1300 86 78 73)
- VIC: 03 8595 3833
- ACT: 02 6225 8115
- SA: 08 7123 6454
- NSW: 02 9037 7311
- QLD: 07 3059 9729
- WA: 08 6244 4348
