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Rooftop Solar PV FAQ

  • If you purchase a Fronius GEN24 inverter, you have the ability to get installed a "PV Point".

    The Fronius PV Point is a basic backup power supply integrated into the Fronius GEN24 & GEN24 Plus series inverters. This innovative function makes it possible to reliably supply a socket or small consumer circuits with energy in the event of a power failure. PV Point provides up to 3 kW of continuous single-phase power, making it ideal for maintaining the power supply to important consumers or household appliances. 

    Key features include:

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  • You have recently installed solar PV or the Tesla Powerwall battery storage or just generally looking to get the best electricity deal for your place?

    Here are a couple of recommended tools so you can choose which electricity retailer suits you. We recommend doing this check once every 6 months.

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  • When your Fronius GEN24 inverter has been installed, you'll have a customer password provided at install. Sometimes if there is an issue or you have forgotten the password provided, you might need to re-set it. That's ok and this guide will help you re-set your Customer password.

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  • Some clients ask about their Fronius Primo GEN24 inverter and want to know what the firmware changelog is over time. We have compiled an historical account for our client reference which you can see below.

    Please note the firmware changelog is in relation to the following Fronius Primo GEN24 inverters, Fronius Primo GEN24 3.0 - 6.0 and Fronius Primo GEN24 8.0 - 10.0 and more specifically:

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  • Firmware Changelog for the Fronius Primo 3.0-1-M - 8.2-1-M

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  • How does an solar panel ground fault, insulation fault occur and how do you resolve it?

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  • Your SolarEdge inverter may have disconnected from the internet - for example a change in the modem/router, change in ISP provider, etc.

    To update the Wi-Fi settings on your SolarEdge inverter - follow these steps:

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  • Need help setting up WiFi for your Fronius GEN24 Inverter to your Fronius Solar.web monitoring? This method is if you have a WPS button on your modem. The WPS method is the fastest, we have a separate FAQ page to re-connect your WiFi if you don't have a WPS button in a separate FAQ explainer.

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  • Need help setting up WiFi for your Fronius GEN24 Inverter to your Fronius Solar.web monitoring? This method is if you don't have a WPS button on your modem. The WPS method is faster (if available) and we have a separate page for that.

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  • Need help setting up WiFi for your Fronius SnapINverter (Fronius Primo / Fronius Symo) to your Fronius Solar.web monitoring?

    Have you recently changed your WiFi network's password, WiFi modem, internet service provider or shifted to NBN? If so, you will need to update your WiFi password settings otherwise you will not be able to view your Fronius solar PV system online in the Fronius Solar.web monitoring portal and might recieve an email to your registered Fronius Solar.web accounts reporting fault 996 - communicatoin error between inverter and Solar.web.

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