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There is a red LED flashing on the display panel should I be worried?
The flashing red dot (LED) indicates the Sanden is currently in 'sleep mode', it is perfectly normal and nothing to worry about.
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How do I use the block out timer so that I run my Sanden when my solar PV is at maximum production around 12 pm? Or at off-peak times i.e. 10 pm to 7 am?
Getting access to block out timer mode
Note: After installation only 'maintenance mode' should be used for block out changes. There is another procedure on page 16 of the installation manual related to the block out timer this only applies when the unit is first installed.
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Do I need to register my Sanden Eco Plus warranty?
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Is water quality an important consideration for the Sanden Eco® Plus heat pump hot water system?
Yes, importantly no warranty applies to the heat pump unit and the storage tank, where the chloride level exceeds 200 mg/litre and the pH is less than 6.0. If in doubt, seek water quality information from your local council or water supplier.
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What are RECs and STCs, what are they worth? And how many do you get with your Sanden?
What are STCs and how many do you get with your Sanden?
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Does the Sanden Eco® heat pump hot water system require the assistance of an electric booster element to heat water, when outside ambient temperatures are very low?
No, unlike other competitor heat pump hot water (HPHW) systems, the Sanden Eco® HPHW system does not require an electric booster element
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What is the life expectancy of the Sanden Eco® Plus heat pump hot water system?
The Sanden Eco Plus heat pump hot water (HPHW) system is designed to last for 15 years. The high quality, weather resistant Eco® Plus HWHP outdoor module carries a 6 year warranty and the extra-long life stainless steel storage tank carries a class leading, 15 year warranty.
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At what temperatures will the Sanden Eco® Plus heat pump hot water system operate effectively?
The Sanden Eco Plus heat pump hot water (HPHW) system will operate effectively between - 10 º C and + 43 ° C, without the need for an electric booster element. It is also fitted with built in freeze protection, making it suitable for all climates.
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What is the noise level of the Sanden Eco® Plus heat pump hot water system?
The unit is rated at 37dB (measured at one metre from the unit), which is almost silent. By comparison, a whisper is around 30dB and the sound of the inside of a Library is approximately 40dB.
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How does a heat pump hot water (HPHW) system work?
The Sanden Eco® Plus heat pump hot water (HPHW) system operates like a refrigerator in reverse. It contains a fan that forces air through an evaporator that contains a refrigerant.
info@pure-electric.com.au
1300 86 78 73
