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Myenergi Hub not pairing with your Zappi EV Charger?

Myenergi changing radio frequency

Hubs manufactured from May 2020 onward can operate on two different frequencies – 868Mhz and 915MHz. The frequency used depends on laws in the country where the hub is being used. The hub should be supplied from the factory to operate on the correct frequency, but if the frequency needs to be changed then:

  • Press and hold the left hand button (Pair / Channel)
  • Now press and hold the right hand button (Mode / Download) and keep both buttons pressed for 10 secs
    • The power LED indicates the current frequency (Yellow for 915Mhz – Australia, Off for 868Mhz)
  • After ten seconds the Server LED will change colour
    • From Off to Yellow when swapping to 915MHz
    • From Yellow to Off when swapping to 868MHz
  • Let go of the buttons

To confirm which radio frequency is being used, put the hub into Pairing Mode. The Server LED will not be lit for 868MHz and will be yellow for 915MHz. If there are still issues pairing after changing frequency, try moving the hub and zappi to channel 2. Note, if harvi is in use, this will also need to be on channel 2


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