Testimonials
What they are saying about us
Just screws on like any other shower rose. Simple 5 minute installation.
Contacted Paul and he gave me all information I needed, more than helpful. Being a water saver shower rose it still gives a lovely soft full shower. Love it and the company.
Matthew from Pure Electric was a pleasure to to deal with. He went above and beyond our expectations in organising the installation of our Sanden heat pump hot water service. The tradesmen installing the system were polite and onsite when they said they were going to be. We received a great price compared to competitors and are really happy with the end result. I will happily recommend them to anyone.
Matthew has been excellent to deal with and has provided me with a solution with no fuss, he is always happy to deal with the customer personally and provide excellent costumer service. Thank you
Excellent pre-sales service and professional installation. Worked a minor miracle to get install done before near-term baby was due.
I had the Sanden heat pump & 300L hot water tank installed by these guys. Very friendly service, knowledgeable blokes, quick installation, fast processing, good price. Highly recommend to anyone.
"We are very impressed with both the product & service we received & would recommend them to everyone. Thank you!"
We recently needed to urgently replace a direct gas booster on our solar hot water system due to unacceptable performance of our gas supplier (bottled gas) leaving us with no hot water for days.
Pure Electric responded quickly to an initial email and was able to design a system to incorporate the functional part of our solar hot water system with a new Sanden heat pump system so we get the best of our solar investment and retain a significant solar input to our hot water through the year, without the unreliable gas component. All the other companies we approached wanted to simply dispose of thousands of dollars worth of serviceable equipment. The new system was installed within 24 hours of our initial contact with them.
I can thoroughly recommend Pure Electric, particularly if you are looking for a solution that is not just "out of the box"
The follow up help and support has been excellent. There have been several calls made to get everything to and running and Paul has always been happy to help.
great advice, service, followup and a very helpful reliable electrician, IT expert and sales staff.
Our Sanden heat pump hot water has been up and running for a few weeks now and is working perfectly. Pure Electric were good to deal with throughout. Installation was prompt and professional and any questions or queries answered quickly.
Pure Electric provided a competitive pricing, good communication and installed heat pump hot water system as promised
We installed a Sanden heat pump recently and I can not fault the customer service that was provided by Paul from Pure Electric as well as the contractors who completed the install. No pushy sales, if anything I was the more eager one, whilst Paul recommended I think about it over the weekend!! Paul went the extra mile and was able to help me organise a plumber (late on a Friday afternoon) who could hook up emergency hot water over the weekend so we didn't go without. Thank you and would highly recommend.
I would very highly recommend Matthew and Pure Electric. No gimmicks or sales pitches on the back of government incentives, just honest advice based on significant industry knowledge and experience and great service even after the installation was complete. Matthew has a passion in reducing our impact on resources and ultimately saving his customers money long term and was happy to take me through all options detailing the benefits or pitfalls. I have now had the pleasure of using Pure Electric and their expertise for the replacement of my hot water service to a Sanden Heat Pump unit (including great water saving shower head alternatives) and more recently the installation a solar system which will not only cater for our power needs but ultimately provide us a return. Both have made a huge difference to our energy and water bills. The installers on both occasions were polite and did a great neat job which was refreshing given I am a bit pedantic
Spoke to Paul, and he went above and beyond to supply and install a Sanden Heatpump unit in Perth, before a business trip. The whole process was very smooth and any questions/concerns i had was easily resolved by Paul.
Very happy with the service would use again.
Sanden Heat pump unit is also exceptional, extremely quiet and efficient.
Spoke to Paul, and he went above and beyond to get a Sanden Heatpump unit installed in Perth, before a business trip. The whole process was very smooth and any questions/concerns i had was easily resolved by Paul.
Very happy with the service would use again.
Sanden Heat pump unit is also exceptional, extremely quiet and efficient.