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Testimonials

What they are saying about us

I bought a Sanden 300l HWS. The quote was the best. Note that Sanden is a premium product and has restricted distributors. The advice I received was valuable. Organisation of local installers - plumber and electrician was immediate. They also provided good advice. I would short list Pure Electric for any solar or HWS product.

K

keilorl

Wordofmouth

Matthew Wright from Pure Electric organised the installation of a Sanden heat pump at very short notice after my gas storage system failed suddenly. The price was really competitive and Matt even threw in a free shower head. I had an issue with the hot water pressure being too low after the installation and Matt promptly came over and helped me sort it out by adjusting a valve. I would happily recommend Pure Electric to my friends and family. Great service and a great price.

G

Govind Maksay

Google

Pure Electric, Pure quality My experience of pure electric has been deep knowledge of renewable energy options for the home, sage advice, high integrity and honesty, and committed after sales service. If this keeps up this will be a long and happy relationship. Look forward to coming back for the next step. Marcus

M

Marcus Champ

Trustpilot

Really Knowledgeable, Really Helpful Have used Pure-Electric three times now: First, Sanden heat pump, several Daikin US7 reverse cycle air conditioners and Methven efficient shower head; next, massive solar installation; third, Tesla battery. Matthew is thoroughly knowledgeable and is willing to explain anything about efficiently using\/generating electricity.  I used to have gas cooktop and hot water, then went to solar hot water then to the heat pump to make more room for solar panels. The heat pump is very efficient and a couple of hours at super-off-peak rates gives plenty of hot water.for almost two days (which I found out early on when I incorrectly set the blockout time)  I now use power only off-peak.

W

WarwickW

Trustpilot

Very Supportive...Highly recommended..

J

joanb79

Wordofmouth

Just screws on like any other shower rose. Simple 5 minute installation.
Contacted Paul and he gave me all information I needed, more than helpful. Being a water saver shower rose it still gives a lovely soft full shower. Love it and the company.

V

Vicki

Products

Matthew from Pure Electric was a pleasure to to deal with. He went above and beyond our expectations in organising the installation of our Sanden heat pump hot water service. The tradesmen installing the system were polite and onsite when they said they were going to be. We received a great price compared to competitors and are really happy with the end result. I will happily recommend them to anyone.

K

kanei

Wordofmouth

Matthew has been excellent to deal with and has provided me with a solution with no fuss, he is always happy to deal with the customer personally and provide excellent costumer service. Thank you

S

stuartd187

Wordofmouth

Excellent pre-sales service and professional installation. Worked a minor miracle to get install done before near-term baby was due.

R

Ron

Trustpilot

I had the Sanden heat pump & 300L hot water tank installed by these guys. Very friendly service, knowledgeable blokes, quick installation, fast processing, good price. Highly recommend to anyone.

P

Peter Phan

Google

"We are very impressed with both the product & service we received & would recommend them to everyone. Thank you!"

K

Kathy Sawicki

Trustpilot

We recently needed to urgently replace a direct gas booster on our solar hot water system due to unacceptable performance of our gas supplier (bottled gas) leaving us with no hot water for days.

Pure Electric responded quickly to an initial email and was able to design a system to incorporate the functional part of our solar hot water system with a new Sanden heat pump system so we get the best of our solar investment and retain a significant solar input to our hot water through the year, without the unreliable gas component. All the other companies we approached wanted to simply dispose of thousands of dollars worth of serviceable equipment. The new system was installed within 24 hours of our initial contact with them.

I can thoroughly recommend Pure Electric, particularly if you are looking for a solution that is not just "out of the box"

B

Blue

Products

The follow up help and support has been excellent. There have been several calls made to get everything to and running and Paul has always been happy to help.

S

scottm698

Wordofmouth

great advice, service, followup and a very helpful reliable electrician, IT expert and sales staff.

J

John Merory

Google

Our Sanden heat pump hot water has been up and running for a few weeks now and is working perfectly. Pure Electric were good to deal with throughout. Installation was prompt and professional and any questions or queries answered quickly.

W

waynea269

Wordofmouth


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Reviews
Products Review Pure-Electric

Product Review Rating

5.0
Based on 80 reviews
Google Review Pure-Electric

Google Review Rating

4.9
Based on 84 reviews
Trustpilot Review Pure-Electric

Trustpilot Rating

4.9
Based on 110 reviews
Wordofmouth Review Pure-Electric

Word of Mouth Rating

5.0
Based on 16 reviews
Facebook Review Pure-Electric

Facebook Rating

5.0
Based on 9 reviews