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Testimonials

What they are saying about us

I have a Sanden hot water heat pump installed by Pure Electric. They have always been extremely helpful and respond very promptly. I unreservedly recommend Pure Electric.

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Sharon

Trustpilot

Matt is highly knowledgeable about both the physical and political aspects of solar power. My install may have been a minefield without his advice and expertise! Highly recommended. A+++

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Shelly Barnes

Google

Matt\u2019s knowledge and expertise was invaluable in getting my solar up and running! No question too big or small - Matt was always helpful, efficient and friendly. Highly recommended!

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Shelly Nundra

Trustpilot

Professional and prompt response to my enquiry.\nThe Methven Showerhead is terrific and has saved heaps to reduce the amount of water we use.

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Fearnley

Trustpilot

Very hardworking bunch persisted on our difficult job until it was done.

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Gavin Wright

Trustpilot

I highly recommend Pure Electric. After having issues with our heat pump hot water, Matthew was able to give me some simple diagnostic things to do in order to pin point the issue, and in our case, it fixed the problem.\nHe was friendly, helpful and offered fantastic service.\nWe will definitely be looking to deal with Pure Electric in the future, both with product purchases, and any services we may need.

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rachael jeffery

Trustpilot

I could not be more impressed with the service from Pure Electric. The whole process of quoting, purchase and scheduling occurred over a weekend. The installation was seamlessly completed by 3 PM that Monday. Totally professional and fantastic attention to customer needs. Well done!!!

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Garry Davis

Trustpilot

Fast, friendly and professional service.\nWould highly recommend.

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Noel Williams

Trustpilot

We engaged Pure Electric to handle our all-electric heating and cooling for a new build. Matthew and his team provided a commendable service starting with an in-depth specification based upon our NatHERS rating (7.4*) and local climate data rather than a one size fits all formula for calculating the necessary heating & cooling capacity required.

Pure Electric's communication was clear and prompt, and their engineer was on-time, helpful and provided a neat installation of 3 split systems.

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Eric

Google

We engaged Pure Electric to handle our all-electric heating and cooling for a new build. Matthew and his team provided a commendable service starting with an in-depth specification based upon our NatHERS rating (7.4*) and local climate data rather than a one size fits all formula for calculating the necessary heating & cooling capacity required.\n\nPure Electric's communication was clear and prompt, and their engineer was on-time, helpful and provided a neat installation of 3 split systems.

E

Eric Harth

Trustpilot

Fantastic. Came when they said. Best quote. Quick, quiet, clean. System fabulous.

J

Julie Macdonald

Trustpilot

Very happy with the prompt service & an excellent product. Highly recommend.

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Kathryn Hope

Google

I contacted Pure Electric on a Sunday when and hear back from them same day. They were able to come & install the following day which is very important when you have 5 adults ! We had another brand heat pump that never worked properly so we were a bit apprehensive installing another one but its been amazing so far. I like the way it will use the solar energy my panels are generating reducing costs even further. Service wise, there was lots of communication & both the plumber & electrician were prompt & professional. Very happy & highly recommend!!

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Kathryn Hope

Trustpilot

I am super impressed with Pure Electrics. The quoting process and the installation of our reverse cycle hot water service went really quickly and smoothly. The unit itself works amazingly well. The after sales service was quite unparalleled. I was having problems getting the right documents for the solar rebate and Matthew put in more time than could reasonably be expected to help solve the problem. When he intervened the rebate was immediately paid.i was so pleased with Pure Electric I recommended them to a friend who also had units installed. They too were very impressed with Pure Electrics prices and professionalism.

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Kathy Boyce

Google

Great service - very dedicated to the environment. Thank you.

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Ute Knoch

Google


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Reviews
Products Review Pure-Electric

Product Review Rating

5.0
Based on 80 reviews
Google Review Pure-Electric

Google Review Rating

4.9
Based on 84 reviews
Trustpilot Review Pure-Electric

Trustpilot Rating

4.9
Based on 105 reviews
Wordofmouth Review Pure-Electric

Word of Mouth Rating

5.0
Based on 16 reviews
Facebook Review Pure-Electric

Facebook Rating

5.0
Based on 9 reviews