TERMS AND CONDITIONS Version 7.15 June 2025
Reference to "Pure Electric" in these terms and conditions covers the following entity:
Beyond The Grid Pty Ltd T/A Pure Electric Solutions - ACN 603 174 661 / ABN 67 603 174 661 - 38 Ewing Street, Brunswick Vic 3056
BINDING AGREEMENT - The Customer Quote Form and these terms and conditions constitute a legal agreement between us. These terms and conditions are attached to the Customer Quote Form and are also available on our website. We will refer to the agreement between us and you created by the Customer Quote Form and these terms and conditions as this Agreement Definitions used in this Agreement.
PRODUCT SUPPLY - You have agreed to pay Pure Electric the quoted sum to design, supply, install and commission a renewable energy system. The System will include the equipment written in the quote document. Should any of the equipment detailed in the quote be unattainable, we reserve the right to install equipment of similar quality, after discussion and agreement with the customer. If you do not agree to the use of these similar components, you will be entitled to a full refund of any monies paid.
DEPOSIT PAYMENT - A deposit is required at the time of accepting the quote, as listed on the quotation. If Pure Electric changes the original quotation, and you choose to terminate the contract, your deposit will be refunded in full. If Pure Electric chooses to terminate the contract, your deposit will be refunded in full. If you choose to terminate the signed contract without good cause, a sum of 10% [ten per cent] of the deposit may be kept by Pure Electric to cover fair costs incurred by your order.
FINAL PAYMENT - The installation is considered to be complete at the point of physical installation and shown the installed product to be functioning and without fault. At this point, payment of outstanding balance is due. Should you fail pay the final amount as specified within seven working days of the required payment date, Pure Electric may take steps to recover owed money and/or goods. As such, ownership of all goods provided will remain the property of Pure Electric until balance has been paid in full.
RENEWABLE ENERGY CERTIFICATES - Assignment of right to create Renewable Energy Certificates ("RECs"):
(a) You must assign to us the right to create RECs in respect of the System. You must promptly complete and sign any documents (including executing an assignment form), and do anything else that we reasonably request to effect this assignment, and to allow us to receive the benefit of the relevant RECs.
(b) You must not create or assign to any other party right to create any RECs in respect of the System or agree to do anything contrary to this clause.
(c) The fact that we are prepared to offer a Discounted Price does not necessarily mean that the current market value of the RECs is reflected in this price-it represents what we are prepared to offer. The value of RECs may fluctuate. Any fluctuation will not result in a change to the Discounted Price or the Full Purchase Price.
If RECs cannot be created:
(a) If we cannot acquire any RECs because of an act or omission by you (including the inability to create the RECs due to circumstances not previously disclosed to Pure Electric such as receiving the benefit of RECs at an alternative location or business); or
(b) if due to any Government policy, ACT, Regulation or Scheme being repealed, terminated, abolished or materially amended, including (but not limited to) the abolishment or reduction of the Renewable Energy Target, RECs cannot be created or the quantity that the eligible system is entitled to create is materially changed; then you must pay the difference between the Discounted Purchase Price and the Full Purchase Price immediately upon us demanding payment, and no RECs will be assigned. If the market price of the RECs is reduced or due to a change in Government policy, ACT, Regulation or Scheme being repealed, terminated, abolished or materially amended, including (but not limited to) the abolishment or amendment of the Renewable Energy Target, or where the Quantity of eligible STCs applicable to a system reduces in accordance with legislation or regulations, then from the date the reduction in market price or reduction in the number of eligible STCs becomes effective, this reduction may be passed on to you, and you must pay the difference between the value applied to the assignment of RECs to generate the quoted Discounted Purchase Price and the reduced Renewable Energy Certificate value or quantity at date of installation. Notwithstanding this, we reserve the right to request that the Full Purchase Price of the system is payable immediately upon us demanding payment, and no RECs will be assigned.
WARRANTIES - Pure Electric will provide a standard minimum retailers' warranty period of 5 years on the operation and performance of the renewable energy system, including products. Pure Electric shall take responsibility for any defects due to faulty workmanship within 5 [five] years from the date of installation. Our Goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure” Pure Electric is not liable for any existing faults or defects in equipment or materials at the site of installation, or failure caused by an existing faults - e.g. roof leaks caused by existing roof damage. If Pure Electric finds any pre-existing defects or potential issues with the site, we will bring your attention to these defects before carrying out the installation. Please note you will void your warranty only to the extent of works performed by an unqualified, unskilled or unexperienced technician.
Pure Electric undertakes to assist in the rectifying of any issues arising from the fault of supplied components [heat pump condensation units, tanks, etc] occurring within the specified warranty periods of that component. If Pure Electric sends a technician to your home due to an alleged fault that turns out to not be covered by the warranty, we reserve the right to charge a callout fee typically $120 p/h.
Pure Electric is not responsible for loss or damage to any of your property, or for damage to any of the system components, arising from a situation outside of our control - such as lightning strikes or flooding. We are also not responsible for your system not working due to voltage and frequency variation in the electricity supplied from the grid by your electrical distribution company, as outlined in the relevant statutory guidelines (i.e. if the voltage from the grid is too high or low).
Warranty service is provided to the original owner of the equipment. For some products, the subsequent owner is also covered by the manufacturer warranty. Please refer to the product manufacturer guide.
Signing our quote document constitutes acceptance of this contract.
