you don't know how good a company is until you need a warranty claim actioning. I feel extremely lucky, I went with gut feeling and best price and still won. the horror stories I've heard since about other companies! :O a great install, strong communication, positive ownership taken of our warranty claim, i didnt speak to the manufacturer, PE just took care of everything! A joy to deal with. Expect my call when our postcode is eligible for powerwall :)