Pure Electric have been great to deal with, director Matthew Wright has been super helpful with professional advice and products are brilliant. We have purchased most of the Pure Electric range to date, including (i) rooftop solar system (9.39 kW), with this system bigger than other companies suggested and quoted for, but I am so pleased that we went with the larger system - it's true that no one says they wish they had put fewer panels on the roof but some regret that they didn't put more, (ii) 2 x Daikin Ururu Sahara split systems for heating, very efficient (way better than our old split system!) and very comfortable heat & (iii) a Sanden heat pump hot water service which is very efficient although water is I think about 55 deg C. Products are not cheap, but quality, including energy efficiency, is outstanding. One minor drawback is that it did take a bit of time from order to instal which wasn't an issue for our hot water service since we replaced our very elderly gas HWS before it failed completely, but this could be a challenge if you needed an immediate replacement. Overall, Pure Electric have been a fabulous support in our transition to an all electric efficient home and I would happily recommend them to anyone. Thanks Matthew & team :-)