I am super impressed with Pure Electrics. The quoting process and the installation of our reverse cycle hot water service went really quickly and smoothly. The unit itself works amazingly well. The after sales service was quite unparalleled. I was having problems getting the right documents for the solar rebate and Matthew put in more time than could reasonably be expected to help solve the problem. When he intervened the rebate was immediately paid.i was so pleased with Pure Electric I recommended them to a friend who also had units installed. They too were very impressed with Pure Electrics prices and professionalism.