Paul and the team were very helpful, listening to what outcomes I wanted, rather than just pushing the option that worked better for the retailer. We have ended up with a great 10kw PV system (no more power bills) for only a little bit more than the 5kw system everyone else was trying to push on me.Our heating cooling for the whole house (reverse cycle units in each space) worked out cheaper than a ducted system and we can easily zone the house.I am very pleased with Pure electric.