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Over December and January 2024, Pure Electric installed a Sanden Eco Hot Water System, 2x Daikin Split Systems and a Rooftop Solar System for me. From my initial phone call to Matt for a solar system, the whole process has been really quick and totally efficient.I then dealt with Tom, who was very helpful in putting together the most efficient plan for me to implement not only the solar system but also the efficient heating and cooling, given that I had infloor slab heating. As someone who is not a tech savvy, I needed a considerable amount of help to navigate all that needed to be done. Tom was patient, supportive and very knowledgeable about all aspects and answered all my numerous questions. All the installations were scheduled and adjusted to meet all my requests.From day 1 for the first delivery of all high-quality materials to professional and prompt installations, the whole process has been absolutely exemplary. Everyone I have dealt with, from Julian the plumber and his assistant, Marko the electrician and his team, Craig the solar installer and Paul the solar expert to Jane the operator, has been very courteous, helpful and totally efficient.I have also contacted with Tom post installation and received a prompt response to my queries with all helpful advices. Totally recommend Pure Electric for the excellent services they provide.

Gail Schubak

21/05/2024


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