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Sanden Heat Pump G2 GAU-A45HPA

Sanden Heat Pump G2 GAU-A45HPA

QUICK REVIEW

Sanden Heat Pump Unit

Known also as the Sanden "G2" Heat Pump

Model Number: GAU-A45HPA

Covered under the Sanden Eco systems (tank and heat pump):

GAUS-315EQTA, GAUS-315EQTD, GAUS-315EQTE

Superceded by the Sanden Heat Pump "G3" Unit in 2017

  • High efficiency CO2 refrigerant heat pump
  • Whisper quiet operation
  • High quality, Japanese made
  • Unique design operates in all climates
  • No backup element required

Sanden Heat Pump G2

• A high Coefficient of Performance (COP=4.5^) results in significantly reduced energy use and CO2 emissions.
• Up to 50% faster heat recovery than typical heat pumps. In ambient air of 20 ºC it takes approx 4 hours to heat 315 L of water from 17 ºC to 65 ºC.
• Uses unique Ozone friendly R744 (CO2) refrigerant.
• Simple installation by Plumber & Electrician, with no Refrigeration Mechanic required.
• An automatic heating cycle, which makes it perfect for use with Off-Peak tariff.
• Fitted with in-built freeze protection, making it suitable for all climates (ie. -10 ºC to +43 ºC operating range).
• No backup element required.
• Whisper quiet operation, with industry leading noise level of 38 dB - very neighbour friendly!
• High quality, weather resistant construction for outdoor location.
• 3 year Warranty.

Testimonials

What they are saying about us

Spoke to Paul, and he went above and beyond to get a Sanden Heatpump unit installed in Perth, before a business trip. The whole process was very smooth and any questions, concerns I had was easily res...
A

Andrew T

Purchased a Sanden hot water system from Pure Electric, delivery and installation completed with out a hitch. I'm extremely happy with this system, its very efficient and we never run out of hot water...
C

Chris

The whole process, from quotation, installation and dealing with solarvictoria (not the easiest organisation in view of its long list of demands, but complying to get the subsidy cut the price signifi...
M

mrw

F.A.Q

Frequently Asked Questions

  • The Sanden Eco Plus heat pump hot water (HPHW) system is designed to last for 15 years. The high quality, weather resistant Eco® Plus HWHP outdoor module carries a 6 year warranty and the extra-long life stainless steel storage tank carries a class leading, 15 year warranty.

  • Benefits include:

    You can save up to 80% of your  hot water energy costs when compared with a traditional electric hot water system!  The Sanden Eco® Plus Hot Water Heat Pump uses only 20% of the energy required by older-style, electric element  hot water storage systems.

    Not only does a Sanden Eco® Plus heat pump hot water system help save on energy costs, it also delivers:

    (a) Heat Pump Unit Benefits:

    • Innovative technology; up to 50% faster heat recovery than currently available Hot Water Heat Pumps.
       
    • Industry leading quality & performance; the Sanden Eco Plus gives you the highest level of STC credits of any currently available heat pump hot water system.
       
    • Class leading warranties; backed by Sanden’s 35 years of operation in Australia.

       

    (b)  Stainless Steel Storage Tank Benefits:

    • High quality; extra long life duplex stainless steel cylinder.
       
    • Fully insulated; for extremely low heat loss.
       
    • Safety, pressure and temperature relief valves.
       
    • Mains pressure rated.
  • No, unlike other competitor heat pump hot water (HPHW) systems, the Sanden Eco® HPHW system does not require an electric booster element

• A high Coefficient of Performance (COP=4.5^) results in significantly reduced energy use and CO2 emissions.
• Up to 50% faster heat recovery than typical heat pumps. In ambient air of 20 ºC it takes approx 4 hours to heat 315 L of water from 17 ºC to 65 ºC.
• Uses unique Ozone friendly R744 (CO2) refrigerant.
• Simple installation by Plumber & Electrician, with no Refrigeration Mechanic required.
• An automatic heating cycle, which makes it perfect for use with Off-Peak tariff.
• Fitted with in-built freeze protection, making it suitable for all climates (ie. -10 ºC to +43 ºC operating range).
• No backup element required.
• Whisper quiet operation, with industry leading noise level of 38 dB - very neighbour friendly!
• High quality, weather resistant construction for outdoor location.
• 3 year Warranty.

Sanden Heat Pump Unit also known colloquially as the "G2".

Table of Specifications

Model:GAU-A45HPA
Dimensions 
Weight:65kg
Width:898mm
Height:754mm
Depth:283mm
Technical 
Power Input:1.0kW
COP (Heating Efficiency)4.5
RefrigerantCO2 (R744)
Water Temperature Setting65 ºC
CompressorVariable
Electrical Supply220-240V/50Hz/1Ph
Circuit15 Amps
Operating Noise Level38 dB
Ambient Air Operating Temperature-10 ºC to +43 ºC
Water Connections and Settings 
Inlet½ ” BSP, 12.7 mm
Outlet½ ” BSP, 12.7 mm

Specifications from the Sanden Owners Manual document

Sanden_G2_Heat_Pump_Owners_Specififcation_GAU-A45HPA

Extracted from the Sanden Brochure for the Sanden Heat Pump G2 Model GAU-A45HPA

Sanden_G2_GAU-A45HPA_Specifications

 

Trouble shooting guide

If you faced to a problem in a use of our heat pump water heater system, please check the following things prior to calling for a support.

Status

Considerable Causes

Action to Take

 

 

 

 

 

 

 

 

No hot water comes out of water tap

 

Temperature of hot water is too low

 

 

 

Small or no hot water is left in the storage tank.

 

  • Stop using hot water and wait for about1 hour
  • Consider a change of the electricity supply off-peak mode (Length of power- supply hours may be too short for the water heating cycle to cover the hot water consumption)

Air removing procedure from the heat pump system may be insufficient.

  • Open the water drain plugs on the Heat Pump Unit to remove air from water circuit. (Be careful for burning)

Filter on cold inlet connector may be blocked.

  • Check the filter and remove if there is any blockage

Water flow speed may be dropped due to the heat pump piping bend, blockage or crush.

  • Check for any piping bend or crush and remove if any

Pipes may be frozen.

  • If frozen area is found on the piping, melt the ice on the pipe and provide a heat insulation

Stop valve is closed.

  • Open the valve

Air absorption is not sufficient due to a blockage on the evaporator.

  • Remove the object being blocking the air flow through the evaporator (e.g. fallen leaves, grass, snow, etc.)

For those problems not listed in the list above, an inspection provided by a skilled engineer is required. Please contact the distributor.

Caution:

Do not shut the electricity supplied to the heat pump system even if you go away from home and do not use hot water for a long while.

If the system is equipped with freeze protect heaters, also do not shut the power supply to the heaters.

Failure to do so may cause a crack on the pipes due to the pipes getting frozen.

Cleaning the inlet filter

  1. Remove end cover from the Heating Unit to expose inlet/outlet connections
  2. Turn off inlet water (tap to inlet or at main supply)
  3. Remove filter plug by unscrewing knurled knob anti-clockwise
  4. Clean filter by washing (do not pry anything loose)
  5. Replace filter plug (insert & screw clockwise)
  6. Turn inlet water on & check to ensure no leak around filter
  7. Replace the inside cover and the end cover
Sanden Heat Pump G2 Inlet Filter Cleaning

Do NOT attempt to open the system for any reason; such action will nullify the warranty.

If any other fault occurs or is recognised, you must contact your supplier for a service call and repair.

Removing air from the system

Air Removing Process

  • Open the water drain plugs (2 places) on the Heat Pump Unit
  • Close the plugs after no air is confirmed in the water
  • Supply the power to the Heat Pump Unit and leave the water open for 3 minutes.
  • Close the tap after no air is confirmed in the water

Caution Hot water may come out. Be careful not to get the hands burnt.

 

Sanden Heat Pump G2 Removing Air From System

 

 

Sanden Heat Pump G2 GAU-A45HPA Brochure

Sanden Heat Pump G2 GAU-A45HPA Brochure
More Details

Sanden Heat Pump G2 GAU-A45HPA GAU-315EQTA Owners Manual

Sanden Heat Pump G2 GAU-A45HPA GAU-315EQTA Owners Manual
More Details

Sanden Heat Pump G2 Clock and Blockout Timer Instructions GAU-A45HPA

Sanden Heat Pump G2 Clock and Blockout Timer Instructions GAU-A45HPA
More Details

Sanden Heat Pump Error Codes G2 GAU-A45HPA

Sanden Heat Pump Error Codes G2 GAU-A45HPA
More Details
Sanden Eco Heat Pump HWS EQTE G2 Air Removal

Sanden Eco Heat Pump HWS EQTE G2 Air Removal

Sanden Eco Heat Pump HWS EQTE G2 Air Removal
More Details
Sanden Eco Heat Pump Hot Water System EQTE G2 Cleaning the inlet filter

Sanden Eco Heat Pump Hot Water System EQTE G2 Cleaning the inlet filter

Sanden Eco Heat Pump Hot Water System EQTE G2 Cleaning the inlet filter
More Details

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