Love my Sanden 315L Tall tank Heat Pump System. Pure Electric provided and arranged my install (in regional SW Coast VIC 3231) smoothly. My install is a little tricky with tank inside and heat pump unit a couple of metres away outside. They assisted me to setup my wifi timer circuit to get flexible scheduling with instant on if I want and direct energy monitoring.

Insanely quiet, low power consumption (avg 3.1kwH/day now from my Solar, timed during the day for 3 adults) and totally reliable. Long life Stainless Steel tank, and CO2 refrigerant so the lowest possible GWP at the products end of life, unlike many HFC based refrigerants.

Excellent service. Very happy with our Sanden heat pump. Smooth installation process.

The user didn't write a review, and has left just a rating.

Easy single-day installation of Sanden Heat Pump hot water system supplied at a competitive price. Programming query promptly answered. Good communication for install and billing. The unit is super-quiet. Ultra low flow shower head thrown-in and providing divine showing experience. Highly recommended!

"SANDEN 300L Heat pump hot water system.\n\nThe process of getting a quote for the installation of the SANDEN system was seamless. No questions where too hard and were answered promptly. The SANDEN system works superbly, if it was any more efficient it would put power back into the grid. Would highly recommend Pure Electric for the install, they are a really great company to deal with."

Very helpful and patient. I'm so glad to have paid my last gas bill.

"Matt knows his stuff. will convince you to fill your roof with solar. and I'm so glad I did. also very knowledgable about the sanden and daiken product they sell.\n\nAlso (and this really matters) great after sales service. when there was a problem with the placement of our sanden he rang up and argued our case to get the plumber to come move for free. also contacted me to remind me about servicing. Can't ask for more than that"

Excellent customer service and great products. We got the sanden heat pump hot water service :-)

Very straight forward process. Ordered & paid for system. Delivered in a couple of Days. When ready to connect & Install contacted supplier .Accredited Plumber arranged with 3 - 4 days he came & Connected & system working in 2 1/2 hours

I had issue with a product someone else provided and these guys helped to solve a problem , genuine help without feeling like a hassle at all even followed up to make sure it worked

Excellent service and advice .. and they listen! A quality install as well. I am super happy with my Daikin US7s. I have a 60 sq m (approx.) living space with a high cathedral ceiling. The 3.5 Kw unit effectively heats this area.

Installation team were brilliant, on time, efficient, friendly.

Needed more information (and would have preferred a hard copy posted to me about the system) instead an attachment to an email.

Too much “jargon talk”for me, a first time solar user. Follow up queries seemed to be delayed and a quick phone call, would have been better.

But overall a very good company with the interest of the environment at heart.

The team at Pure Electric took the time to answer all of my questions and provide personalised advice to solve my problem. They were responsive, very knowledgable and followed up after installation to make sure I was happy. I am very happy to recommend them, and will certainly use them again in future.

Very knowledgeable team, great communication. Highly recommend them for managing a solar system install. We will definitely utilize their services for future additions and upgrades to our system. The system was installed through Solargain and the team service was also 5 star.

Great service and extremely knowledgeable team. I highly recommend them for managing a solar system install.