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Testimonials

What they are saying about us

"Fantastic service!"

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Helen Matthies

Trustpilot

"Very Happy with my solar and Sanden Heat pump installation, which is saving me significantly each month. Price was fantastic and service extremely efficient. Thank you to the team."

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Edward - South Yarra

Trustpilot

Have had great customer service from Pure Electric. Matthew responded to my email enquiries quickly, thoroughly and promptly, which was very helpful for informing my purchasing decisions (especially for a product that I was unable to find anywhere else to buy).

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Myca

Products

I choose to purchase from and support businesses that strive to provide ethical and sustainable practices and products. Both of which Pure Electric deliver wholeheartedly. <br />Matthew is super knowledgeable on all matters environmental and has a a real sense of purpose in what he does. Thankyou for your service

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suem940

Wordofmouth

"It was good to have someone to design the system that listened when I said I wanted a large system. The other quotes I had seemed to all be pushing a standard 6.6kw system that didn't suit my goal of moving to all-electric and making good use of my roof. A bigger system seems to require more time and knowledge from the designer (which is what I got with Pure Electric).\nI'm very happy with the work."

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Ed

Trustpilot

good communication, great Tradies, very neat installation. Thanks to Paul and all involved.

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Alexander Huybregts

Trustpilot

I bought a Sanden 300l HWS. The quote was the best. Note that Sanden is a premium product and has restricted distributors. The advice I received was valuable. Organisation of local installers - plumber and electrician was immediate. They also provided good advice. I would short list Pure Electric for any solar or HWS product.

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keilorl

Wordofmouth

Matthew Wright from Pure Electric organised the installation of a Sanden heat pump at very short notice after my gas storage system failed suddenly. The price was really competitive and Matt even threw in a free shower head. I had an issue with the hot water pressure being too low after the installation and Matt promptly came over and helped me sort it out by adjusting a valve. I would happily recommend Pure Electric to my friends and family. Great service and a great price.

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Govind Maksay

Google

Pure Electric, Pure quality My experience of pure electric has been deep knowledge of renewable energy options for the home, sage advice, high integrity and honesty, and committed after sales service. If this keeps up this will be a long and happy relationship. Look forward to coming back for the next step. Marcus

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Marcus Champ

Trustpilot

Really Knowledgeable, Really Helpful Have used Pure-Electric three times now: First, Sanden heat pump, several Daikin US7 reverse cycle air conditioners and Methven efficient shower head; next, massive solar installation; third, Tesla battery. Matthew is thoroughly knowledgeable and is willing to explain anything about efficiently using\/generating electricity.  I used to have gas cooktop and hot water, then went to solar hot water then to the heat pump to make more room for solar panels. The heat pump is very efficient and a couple of hours at super-off-peak rates gives plenty of hot water.for almost two days (which I found out early on when I incorrectly set the blockout time)  I now use power only off-peak.

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WarwickW

Trustpilot

Very Supportive...Highly recommended..

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joanb79

Wordofmouth

Just screws on like any other shower rose. Simple 5 minute installation.
Contacted Paul and he gave me all information I needed, more than helpful. Being a water saver shower rose it still gives a lovely soft full shower. Love it and the company.

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Vicki

Products

Matthew from Pure Electric was a pleasure to to deal with. He went above and beyond our expectations in organising the installation of our Sanden heat pump hot water service. The tradesmen installing the system were polite and onsite when they said they were going to be. We received a great price compared to competitors and are really happy with the end result. I will happily recommend them to anyone.

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kanei

Wordofmouth

Matthew has been excellent to deal with and has provided me with a solution with no fuss, he is always happy to deal with the customer personally and provide excellent costumer service. Thank you

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stuartd187

Wordofmouth

Excellent pre-sales service and professional installation. Worked a minor miracle to get install done before near-term baby was due.

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Ron

Trustpilot


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Reviews
Products Review Pure-Electric

Product Review Rating

5.0
Based on 80 reviews
Google Review Pure-Electric

Google Review Rating

4.9
Based on 84 reviews
Trustpilot Review Pure-Electric

Trustpilot Rating

4.9
Based on 101 reviews
Wordofmouth Review Pure-Electric

Word of Mouth Rating

5.0
Based on 16 reviews
Facebook Review Pure-Electric

Facebook Rating

5.0
Based on 9 reviews